Support
Need a hand? We’re a small team and we answer fast. Email us and we’ll get back to you, usually within one business day.
hello@chefcomply.comGetting started
Sign up, tell us your kitchen type, and ChefComply pre-loads the equipment and checklists most kitchens like yours use. From there, your team completes daily checklists and logs temperatures on a phone or shared tablet — no training required.
Common questions
How do staff log in on a shared tablet?
Staff don’t log in and out. On the completion screen they tap their name and enter a 4-digit PIN, which the owner or a manager sets in the Team screen. Every entry is attributed to the person who made it.
What happens if a temperature is out of range?
The reading turns red and the app requires a corrective action — what happened and what was done — before you can continue. Owners and managers are alerted automatically.
Does it work offline?
Yes. You can complete checklists and log temperatures without a connection; everything syncs automatically, in order, when you’re back online.
How do I manage my subscription?
If you subscribed in the iOS app, manage or cancel it in your Apple Account settings (Settings → your name → Subscriptions). If you subscribed on the web, manage it from your account there.
How do I generate a report for an inspection?
Open Reports, pick a date range, and ChefComply produces an audit-ready PDF of your checklists, temperature logs, and corrective actions — timestamped and attributed.
Still stuck?
Email hello@chefcomply.com with your kitchen name and what you were trying to do, and we’ll sort it out.